Safety Information

1. Destination Code of Conduct

To maintain the image of a civilized and welcoming destination, visitors are highly encouraged to keep the following behavioral guidelines in mind:

• Always comply with local laws and show respect for indigenous customs, traditions, and cultural practices.
• Strictly adhere to the rules and regulations at tourist attractions and public spaces; maintain a polite and civilized demeanor.
• Respect, assist, and always give priority to individuals with disabilities, the elderly, children, and pregnant women.
• Join hands to protect the environment, maintain public hygiene, and practice zero food and beverage waste wherever you go.
• Any behavior that inflicts damage upon artifacts or alters the original state of museums, cultural sites, and historical relics is strictly prohibited.
• Do not buy, sell, consume, or possess illegal substances, or any parts and derivatives of protected wildlife or endangered species.
• At sacred sites (such as shrines and pagodas): Dress modestly and politely (covered shoulders and knees); maintain absolute quiet, avoiding loud talking or laughter (especially during solemn sutra chanting sessions); always ask for permission before taking photographs; refrain from touching Buddha statues or sacred artifacts; and charitable acts are warmly encouraged if desired.

2. Emergency Support & Hotlines

The emergency communication network in Ho Chi Minh City is always available to assist travelers in quickly and safely handling any unforeseen incidents.

• National Emergency Support:
  • 113 – Police / Law Enforcement
  • 114 – Firefighting, Rescue & Salvage
  • 115 – Medical Emergency / Ambulance
• General Directory & Information Helpline: Dial 1080 or 1087.
• Tourism Support & Infrastructure Incidents: Call the 1022 hotline (press extension 8 to receive guidance on procedures related to tourism activities, programs, and city events).

3. Tourist Information and Support Center

• Address: 23/9 Park, right at the intersection of Pham Ngu Lao Street and De Tham Street, District 1.
• 24/7 Support Hotline: +8428 3920 3040.
• For more details: Visitor Information Support center